Privacy Policy

Mara Collective

Mara Collective (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, disclose and protect your information when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)
  • Purchase history
  • Any information you provide when contacting us or subscribing to our marketing

We may also collect non-personal data such as:

  • Browser type
  • Device information
  • Website usage data (via cookies and analytics tools)

2. How We Collect Information

We collect information when you:

  • Make a purchase
  • Create an account
  • Subscribe to our email marketing
  • Contact us directly
  • Browse our website

We may also use cookies and similar technologies to enhance your browsing experience.

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Provide customer support
  • Send order updates and confirmations
  • Improve our website and services
  • Send marketing communications (if you opt in)
  • Personalise your shopping experience
  • Detect and prevent fraud

4. Marketing Communications

If you subscribe to our mailing list, we may send you updates, promotions and news about Mara Collective.

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.

5. Sharing Your Information

We may share your information with trusted third parties to operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Marketing platforms (e.g. email and advertising tools)
  • Website and analytics providers

We only share information necessary for these services and ensure partners handle data securely.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies & Tracking

Our website uses cookies to:

  • Improve functionality
  • Analyse website traffic
  • Support marketing and advertising

You can manage or disable cookies through your browser settings.

8. Access & Correction

You may request access to the personal information we hold about you and request corrections if needed.

To do so, please contact us using the details below.

9. International Users

If you are accessing our website from outside Australia, please note that your information may be transferred and stored in Australia or other countries where our service providers operate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Mara Collective
Shop 1/144 Rokeby Road
Subiaco WA 6008
Australia